Table of Illustrations
| Diagram 1 | The most important markets of the recording industry |
| Diagram 2 | Six problems areas of the music industry (Part 1) |
| Diagram 3 | Six problems areas of the music industry (Part 2) |
| Diagram 4 | Snapshot of the 'Big Five' |
| Diagram 5 | Current Internet strategies of the 'Big Five' |
| Diagram 6 | Challenges and consequences |
| Diagram 7 | SWOT Analysis of the Internet strategies of the 'Big Five' |
| Diagram 8 | The new competitors (Part 1) |
| Diagram 9 | The new competitors (Part 2) |
| Diagram 10 | Spin.com survey among 480 Napster users |
| Diagram 11 | Yankelovich Partners survey among approx. 17,000 music fans |
| Diagram 12 | Consequences of the five hypotheses |
| Diagram 13 | The Internet demands new business models |
| Diagram 14 | Segmentation approach for online music users |
| Diagram 15 | Two distinct groups of online music users (Part 1) |
| Diagram 16 | Two distinct groups of online music users (Part 2) |
| Diagram 17 | Most users will not pay for music on the Internet |
| Diagram 18 | 'Music for profiles for money' |
| Diagram 19 | 'I get more free music, the more I tell' |
| Diagram 20 | Possible bonus programs for music labels |
| Diagram 21 | My Music Account |
| Diagram 22 | Ideal composition model of a music portal |
| Diagram 23 | Music syndication and possible business models |
| Diagram 24 | Record labels in the area of conflict between artists, online players and music listeners |
| Diagram 25 | Collapse of control threat by content type (Forrester Research Inc.) |